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Chuck Hope
A resident of Oak Ridge since 1974, Chuck is married to Maryjeane Krusen Hope. They have two sons: Chuck, age 20 and John, age 15.
Since 1982, Chuck has been the owner/operator of Chuck’s Car Care Center, a full-service automotive repair center in Oak Ridge. He manages seven employees and a $550,000 annual budget. In addition to providing state-of-the-art automotive service, CCCC is also the oldest Budget Truck rental agency in the area. They are also the only propane refill facility in Oak Ridge. Chuck’s ability to organize, prioritize and delegate to control work flow, coupled with his analytical, interpersonal and leadership skills, make him a top candidate for working with customers and solving the day-to-day issues of a service oriented business. This background also provides the perfect backdrop for Chuck’s Community involvement.
Chuck is an active member and Bronze Millennium partner of the Oak Ridge Chamber of Commerce, a graduate of Leadership Oak Ridge, in Dec. 2005. He was appointed to the Oak Ridge Beer Permit Board, in May 2006, and to the Board of Directors of the Oak Ridge Convention and Visitors Bureau. He was elected Chairman of the Board of Directors for the CVB in June 2007. He is the Chair elect for the Chamber of Commerce in 2010. Chuck is involved in a wide array of sports including soccer, motor sports and golf. He also enjoys reading, hiking, gardening and woodworking.
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Megan Freels is our newest member here at Chuck's Car Care Center, having come on board in August of 2010. Megan is our Service Writer, and takes care of writing all repair orders, communicating with our techs (mechanics) and then explaining to customers the repairs that need to be done. This is not a small thing, as you can imagine! Deciphering all the complexities of a specific repair job and breaking that down into terms that make sense to each customer can be challenging, but Megan is a pro! She also works up estimates for repairs, and makes sure that every customer leaves Chuck's Car Care Center happy with the service they have received. Megan was born and raised in Oliver Spring, Tennessee, and although she has lived in other areas, this is where she has returned to make her home. She says it is where she feels the most "at home", and I can't say I blame her! (East Tennessee and the Oak Ridge area are where I'm happiest too.) Megan brings a lot of expertise to her job here from past work in the healthcare and automotive industries. Her attention to detail is what brought her to Chuck's attention and we were fortunate to have her join our family.
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Dan Whittle's history with Chuck’s Car Care goes back to even before there was a Chuck’s Car Care. Dan and Chuck have a life-long friendship that started when Dan and his family moved here while he was in high school. Dan actually lived with Chuck’s family his last year of high school when his own family moved back to California . Dan began working for Chuck’s father at his used car lot that summer. As Chuck’s Car Care got started (about that same time) Dan decided to move back to CA to be closer to his family. While in CA, he began working for a muffler shop, but it wasn't long until he came back to Tennessee . Once back, he began working for Chuck’s Car Care in its service bays. Dan wanted more from the automotive repair business and to do more with his training and education so he left Chuck’s in 1984 and began working for Krebs Chevrolet in Clinton . A few years later he moved to Rodger’s Cadillac in Knoxville where he began working on his ASE Master Certification in all areas of the Automotive Technology field. Dan was a lead Technician at Rodger’s Cadillac specializing in transmission repairs and service. Dan eventfully started his own repair shop in Clinton before going back to work at Fox Oldsmobile here in Oak Ridge . Dan has worked for Chuck’s Car Care for more than four years now and is the lead tech at Chuck’s Car Care.
With his more than 25 years of experience in the Automotive Repair business, Dan continues to hold his ASE Master Certifications and is constantly pushing everyone to continue their training and service classes. "It is one of the things that sets us apart from our competitors," he says. Dan lives in Anderson County and has a seven-year-old son -- DJ. Dan is very active in his church (Crossroads Christ Fellowship), where he is the Media Director. When he is not chasing DJ around, Dan enjoys a good motorcycle ride and you can always find him holding down a chair at the local Starbucks drinking a Dan Special (ask him what that is).
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My name is Terry Stockton and I have lived in Oliver Springs all my life. I am married to Kathy, and we have three children and eight grandchildren. I have worked in the local GM Dealerships in Oak Ridge since 1992. Starting at Ray Adcox Chevrolet, moving to Fox of Oak Ridge, and Paul Benton Motors before joining the Chuck’s Car Care team in January of 2010. I really enjoy working at Chuck’s. I like the atmosphere and the people I work with. I also enjoy meeting our customers and getting to know them. I look forward to helping you with your automotive needs.
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I’m Cari Queener, the new Administrative Office Manager at Chuck’s Car Care. I’ve been in Management for the past 6 years. I have lived in Tennessee most of my life. And I always come back here because it feels like home. I look forward to meeting everyone.
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Buster the Boxer has been the shop mascot since early 2005. Born around Christmas 2004, Chuck brought him home when he was only eight weeks old. "He has been coming to work with me since we brought him home," Chuck says. "Buster does a great job and customer relations is his specialty; he is a great PR guy and is willing to have just about anyone who wants to pet him. Buster has a buddy that stays at home. Her name is Pearl (a black Lab) and when it is quitting time at the shop, Buster is eager to go home so he can hang out with her. You can see Buster most any day at the shop. He is either asleep on his bed in the lobby, or he is in the shop area making sure no one is dropping anything in his food bowl or playing with his soccer ball.
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